A Battle Plan for Burnout** If constant stress has you feeling disillusioned, helpless, and completely worn out, you may be suffering from burnout. When you’re burned out, problems seem insurmountable, everything looks bleak, and it’s difficult to muster up the energy to care—let alone do something about your situation. But burnout can be healed. You can regain your balance by reassessing priorities, making time for yourself, and seeking support. Join us to develop a battle plan for burnout.
Are We Having Fun Yet?** Do fun and work mix? Absolutely! This session demonstrates how fun can be re-ignited in the workplace and contribute to greater overall performance. Explore how your attitude impacts your performance and success.
Being More Assertive: Speaking Up When You Need To** Do you feel like you want to say something but just cannot seem to get it out? Do you wish you could say “no” when someone asks you to do them a favor? Do not put off learning how to tell people what you think, feel and want. This seminar focuses on how to make assertiveness an ongoing part of your life.
Communication During the Workday! Differences Between Men and Women** Relationships are the heart of any business-relationship between the company and its customers, management and their employees, and among coworkers. The ability to build effective relationships is one of the greatest skill-sets one can possess. This class will cover:
- The different language men and women speak
- How men and women make decisions
- Reducing misunderstandings and increasing personal effectiveness
- Developing strategies to increase communication performance in the office
Confrontation Without Alienation: How To Manage Difficult Conversations** In this interactive session, participants will learn an effective approach which can be applied to situations involving conflict, having to provide negative feedback, making a complaint or delivering unwelcome news. Learn the key steps to achieving the most positive outcome possible.
Dealing with Difficult People** We all encounter difficult people in our work, family and community lives. This workshop outlines 4 clear ways that difficult people throw our “balance” off and create negative situations. Come learn five easy strategies for helping others to deal with the difficult people they encounter everyday!
Dealing with Difficult People at Work** Every organization has its share of difficult people with which it has to do business. The objective of this seminar is to enhance your understanding of people’s negative behavior, and to increase your skill level in dealing with difficult people. Topics covered include: why people behave the way they do, how not to react to reactive people and how to develop your own behavioral styles.
Developing Win-Win Relationships** This seminar will present 6 paradigms of human interaction, help participants think in a mutually beneficial manner, and help participants develop win-win agreements.
Difficult Conversations: How to Discuss What Matters Most** Based on research from the Harvard Negotiation Project, this session will provide participants with a step-by-step approach for managing your toughest conversations with less stress and more success. The session will focus on preparation, avoiding defensiveness, and keeping conversations constructive and focused on the issues. Participants will explore the structure of conversation, how to manage emotions and identify assumptions that keep us stuck.
Everyone Communicates, Few Connect: What Effective People Do Differently** If you want to succeed as a business, a team, or reach your full potential you must learn how to connect with people. Learn the five principles and practices that are crucial to connecting, including: finding common ground, keeping communication simple, inspiring people, capturing people’s interest, staying authentic in all your relationships.
Feedback: Staying On Course** Receiving feedback is important if we are to achieve our goals and develop our potential. We can also make a positive difference for other people by offering feedback. It is important to be able to give and get feedback effectively by reducing defensiveness. In this session, we will distinguish between affirming feedback and critical feedback, discuss the most important requirement of effective feedback, and learn the five steps of getting and giving feedback effectively.
Handling Conflict** This program identifies the signs and symptoms of conflict and presents five approaches to addressing it in the workplace. This program is informative, interactive and fun. Individuals will leave this workshop with seven new and useful tools for coping with conflict in the workplace.
How to Get Things Done** Whether you’re facing down a deadline or just trying not to waste too much time getting something done, a little extra attention and willpower will help you get through your tasks quickly. These twelve simple tips will get you started, keep you going and help you finish.
I Can’t Stand You – Now What?** Dealing with others is probably the most stressful and time consuming part of our working lives, and unfortunately we can’t change that! We can, however, learn how to make ourselves more immune to the effects of toxic coworkers, micromanaging bosses, and difficult clients. Learn some cool techniques for diffusing the power that others can have over your emotions.
If You Can’t Change Your Life, Change Your Attitude** Are you stressed out about being stressed out? The ability to enjoy life and have fun both at work and home is directly tied to your ability to maintain a powerful, positive, energized attitude. Studies have shown that people with a positive attitude get sick less often, have better relationships, and are more successful in their careers. Attitude is also contagious and helps create an energized work environment. Join us to gain a new perspective on how you view life, while exploring new ideas for improving everyday attitudes.
Innovate or Stagnate: The Cutting Edge of Change** In today’s competitive marketplace, no organization can afford to stand still. Continuous improvement and progressive innovation are required to achieve success. “Innovate or Stagnate” examines how creativity can be enhanced and focused toward innovation. The program helps your people cultivate a creative mind set and use it to brainstorm innovative solutions to problems faced by the organization. They will learn how to ride the waves of change, rather than be overwhelmed by them. The objective of this program is to empower staff to see change as an opportunity for innovation rather than a threat to be avoided.
Invisible Differences in the Workplace** One of the goals at many organizations is to create an environment where employees recognize and value one another’s unique differences, and are therefore better able to work with each other as well as serve the diverse communities where our clients live. Our ability to provide positive connections and to remain inoffensive is often dependent on appreciating and respecting these differences. Unfortunately, sometimes our differences are subtle and even invisible. In this program we will explore the principles of diversity that enable us to value and respect both the visible and invisible differences that represent the strengths, experiences, and unique skills of each and every individual. Participants will learn the skill of people agility, or how to approach people with an attitude of openness, curiosity, appreciation and respect.
Job Stress and Burnout** This program helps participants identify job stress and provides tools to help manage stress. This seminar addresses the reality of stress in our daily lives and provides valuable strategies for changing our response to it. This program can be tailored for the corporate or non-profit workplace, and is an essential seminar for employees and managers in all work settings.
Let’s Make a Deal: Tips for Negotiating Win-Win Solutions** In this seminar we will discover the techniques and strategies of principled negotiation. The goal is to give participants the tools they need to achieve solutions that are respectful, efficient, and mutually rewarding.
People First Language: Myths, Facts and Information about the Employment and Hiring of People with Disabilities** The language a society uses to refer to persons with disabilities shapes its beliefs and ideas about them. People-First Language emphasizes the person, not the disability. By placing the person first, the disability is no longer the primary, defining characteristic of an individual, but one of several aspects of the whole person. People-First Language is an objective way of acknowledging, communicating, and reporting on disabilities. It eliminates generalizations and stereotypes, by focusing on the person rather than the disability.
During this session, we will explore the myths and the facts about employing people with disabilities and what reasonable accommodations can mean for employers. People First Language will be discussed as a way of communicating the reflects knowledge and respect for people with disabilities by choosing words that recognize the person first and foremost as the primary reference and not his or her disability.
Re-energize for Peak Performance** This class is designed to help individuals deal with the stress and energy drain, which is often associated with an uncertain and changing environment. Discover how to identify the signs and symptoms of energy loss, causes of energy shortage, strategies for replenishing energy, and how to deal with personal and professional change in a positive and proactive manner.
Social Impact of Technology** Today’s technological revolution is a cycle of innovation, moving at incredible speed to reshape the way we work, learn, play and communicate. While technology can make our lives easier and our work more efficient, it can also be the cause of stress and compromise quality of life. In this seminar you will have the opportunity to discover how technology is reshaping the lines between work and home, discuss how different types of technology have produced social change, and learn five essential strategies to manage technology so technology does not manage you!
Staying Energized in a Draining World** There is an energy crisis happening in America today! And it is happening in the personal and professional lives of people everywhere. Increased stress both on and off the job is causing a loss of productivity that run into billions of dollars each year. This energy drainage is robbing us of our own health and happiness. This seminar will explore the symptoms and causes of stress in our lives, and introduces personal strategies for reducing stress and restoring energy. You will develop your own “tool box” for combating burnout and reducing your personal stress-o-meter.
Supercharge Your Communication Skills** The meaning of communication is in the way it is received, so need to be sure your target audience is on the same wavelength as you. Using practical exercises and examples you’ll learn how to get your point across in both written and spoken style, for maximum effect. You’ll also examine the multiple ways we communicate non-verbally, and how to manage the whole package for maximum influence.
Talkin’ About Your Generation: Multi-Generational Differences in the Workplace** They work in your organization: traditionalist, baby boomers, Generation X-ers, Nexters and Millenniums. The gaps in generations can make it difficult to accomplish things in the workplace. Explore sources of confusion, conflict and frustration, and unique perspectives among the generations. Learn practical ideas and tips for overcoming the challenges of managing, motivating and retaining your multi-generational employees. This course is for managers and supervisors and organization leaders. It can also be delivered as a general awareness course to help employees of different generations work together more productively. In this session, participants will:
- Learn about the five generations and the influences that have shaped each.
- Discover how to work with generational similarities and differences to bring your workforce together.
- Learn tips and techniques to improve cross-generational communication.
- Learn what motivates each generation so you retain your best employees.
Team Building: Understanding One Another’s Differences** This course uses a psychological map as a way to understand the strengths and needs of individuals in your organization. As team members gain perspective about personality style, attention is given to the acquisition of new behavioral skills and personal understanding. This awareness has a motivating effect on individuals rather than an endless frustration with others. When people learn to “speak one another’s personality language” in this manner, group cohesiveness and energy levels increase.
The Emotionally Healthy Workplace/ The Resilient Organization** By understanding the structure beneath Emotional Intelligence, and combining it with Neuro-Linguistic Programming (NLP) you’ll come to a greater understanding of how the emotions work and how they can be worked upon effectively. This systematic approach will provide you with practical techniques to develop and refine your skills to live more happily and productively.
The Power of Perception: The Impact of Perception on Performance** The philosopher states that perception is reality. That is, what we know and understand to be true is not necessarily reality itself. It is merely our reality as it is filtered through our method of looking at it – “interprefacts.” Perception thus becomes our truth and begins to impact all of our experience. This class explores how perceptions impact relationships and performance.
Workplace Stress and Relationships** Stress at work impacts other relationships. It is possible to achieve a realistic personal balance, and to minimize the impact of stress and change on others. Find out about successful coping styles, how to build coping resources, and proactive ways to manage stress in the workplace.
Workplace Challenges: Understanding Your Role** Do you ever feel confused when presented with conflicts or other challenges in the workplace? This seminar will address the concept of “mirroring” and how it relates to the law of attraction. We will discuss self evaluation as an effective way to understand challenging or conflicted situations and dynamics, as well as tools and exercises to practice in order to resolve and release the challenges.