Biometric Screening and Health Risk Assessments tend to be the cornerstone of most corporate wellness programs. If it’s time to shop around for a new biometric screener for your next employee well-being event, you may want to create your list of strategic interview questions. Use our list below to get started.
- How many years has your company been providing biometric screenings? Obviously the more years of experience, the better. Screenings have evolved immensely over the last several years and you’ll want a vendor that has kept up with the trends and best practices.
- What types of screenings do you provide? Most screening vendors do the main biometric screenings of cholesterol, glucose, blood pressure and Body Mass Index. However, inquire about what other types of screenings that can be provided, such as waist circumference, body fat, cotinine, bone density, lung function, Vitamin D, muscular endurance, etc. There may be a point in your wellness program where you will want to do more than the typical biometrics and having a vendor skilled in these areas will be key.
- Do you do venipuncture or finger stick? Ideally, it’s best to work with a vendor that can do both, just in case your needs change.
- Do you have options for remote employees or very small company locations? The ideal vendor will partner with local labs throughout the U.S. to provide screenings options for those locations where onsite workplace screening is not feasible.
- How do employees register for a biometric screening? The ideal vendor will have a paper-based, telephonic and an online screening registration in order to meet the needs of all populations.
- What kind of qualifications do your screeners have? It is important that the screening staff are skilled not only in how to perform the screenings, but also in behavior change strategies. The health education and results feedback piece of a screening is just as important as the actual screening itself!
- Are your screeners actual employees or contractors of your company? It is critical for high quality service that the vendor’s screeners are either employees or regular contractors vs. an outsourced staff that is not familiar with your vendor’s screening processes and protocols.
- Do you own your own equipment? A screening vendor that owns its own equipment shows that they are invested in their services, plus they will have more access to last minute supply needs.
- How are employees given feedback on their screening results? A very important part of the screening process is the one-on-one feedback that each participation should receive with their screening results. This should include information on next steps, plus hard copy health education materials on any areas of risk.
- How do you handle if someone gets nauseous or lightheaded during a screening? It is essential that your vendor has an emergency action plan in place for any type of emergency.
- How do you handle if someone has a screening results that is very high or critical? It is important that your vendor has trained their staff on the emergency protocol to use when a participant has this type of result. It is important that the vendor notifies the participant to contact a health care professional immediately.
- Do we get charged more if we start our screening early, before “conventional hours”? An ideal vendor will screen at all hours of the day and night at no additional charge, even at graveyard shift!
- Can the biometric data be uploaded into a third party wellness portal? With the popularity of wellness portals, it is essential that your vendor has the capability to key the biometric data into an eligibility file and securely transfer that file to third party vendors.
- Do I need to have a certain number of people signed up for my screening to have you come? In order to cover their costs, most vendors have a minimum number of participants that they charge for per event.
- Can you administer an outcomes-based screening program? With the increased adoption of outcomes-based screening programs, it is important that your vendor is able to properly administer all aspects of this type of program including alternative standards.
Check out AdvantageHealth’s Preventive Screenings & Assessments and AdvantageHealth’s CONSULTING SERVICES for additional expertise with this area or CONTACT AdvantageHealth.
Kristine Keykal, Co-Founder & CEO of AdvantageHealth, has been helping businesses create custom, award-winning corporate wellness programs for over 20 years.